I’ve received a faulty/damaged item

I’ve Received a Faulty/Damaged Item
We’re sorry to hear that your item didn’t arrive in perfect condition. Please follow these steps to resolve the issue:

1. Inspect the Item
   Take a closer look to confirm the fault or damage.

2. Contact Us
   Reach out to our customer support team within 7 days of receiving the item. Provide the following details:

   • A brief description of the issue.
   • Clear photos of the item and its packaging.

3. Resolution Options
   Depending on the issue, we may offer a replacement, a refund, or another suitable solution.