Welcome to the Rewards Management Help Section! Here you’ll find everything you need to know about using and managing your rewards at our shop.
1. What Are Rewards?
Rewards are special points or benefits that you earn by making purchases, referring friends, or completing other shop-related actions. These rewards can be redeemed for discounts, special offers, or exclusive products.
2. How Do I Earn Rewards?
- Purchases: Earn points for every purchase you make.
- Referrals: Refer a friend and earn a bonus when they make their first purchase.
- Promotions: Participate in seasonal or special promotions to earn extra rewards.
3. How Can I View My Rewards?
To check your current rewards balance:
- Log in to your account.
- Navigate to the Rewards section in your account dashboard.
- Your balance and a history of rewards earned and redeemed will be displayed.
4. How Do I Redeem My Rewards?
You can redeem your rewards at checkout:
- Discounts: Use your points to get discounts on your order.
- Exclusive Products: Some rewards can be exchanged for exclusive items.
- Vouchers: Certain rewards can be converted into gift vouchers for future use.
5. Can I Transfer My Rewards?
Currently, rewards are non-transferable. They can only be used by the account holder.
6. How Do I Manage Reward Preferences?
- Go to the Rewards Settings section of your account.
- Here, you can set how you’d like to receive notifications about new rewards, offers, and promotions.
- You can also opt into or out of email newsletters regarding rewards updates.
7. How Long Are My Rewards Valid?
Rewards generally expire after 6 months if not used. Be sure to check your expiration dates in the Rewards section to make the most out of your points!
8. Contact Support
If you have any further questions about your rewards or need assistance, please reach out to our customer support team:
- Email: [email protected]
- Phone: +60173043678
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